Refund Policy
Last updated: November 8, 2026
30-day money-back guarantee
If ExitPin isn't for you, we'll refund your purchase within 30 days of the order date — no questions asked. This applies to the license and to an update renewal.
How to request a refund
- Email support@exitpin.com with the email address you used at checkout (or your order number), or
- Reply to your Paddle order receipt email.
Refunds are processed by our Merchant of Record, Paddle.com, back to your original payment method. Processing typically takes 5–10 business days depending on your bank.
Notes
- We recommend trying the 7-day free trial before purchasing — it's the full app.
- After a refund, the license ends and its key may no longer be used.
- ExitPin does not include proxies. Charges from your proxy provider are between you and that provider and are not covered by this policy.